Last updated: July 2026

This Privacy Policy explains how Jyotishvani ("we", "us", "our") collects, uses, shares and protects your personal information when you use our website, chat/call consultations, Kundli and horoscope tools, Astromall shop and Pooja booking services (the "Services").

1. Information We Collect

• Name, phone number and email address provided when you register or contact us
• Birth details (date, time and place of birth) submitted for Kundli, horoscope or consultation purposes
• Payment information processed through our third-party payment gateways (we do not store full card details)
• Chat transcripts and call logs generated during consultations, used for quality and support purposes
• Delivery address and order details for Astromall purchases and pooja bookings
• Device and usage information such as IP address, browser type and pages visited

2. How We Use Your Information

• To connect you with astrologers and deliver chat/call consultations
• To generate Kundli reports and horoscope predictions
• To process Astromall orders and pooja bookings, including delivery and confirmations
• To process payments and prevent fraud
• To respond to your queries and provide customer support
• To improve our Services and personalise your experience
• To send updates, offers or service-related communication, where permitted

3. Sharing of Information

We share your information only as necessary to provide the Services: with the astrologer you consult (for context on your query), with payment gateways to process transactions, and with delivery partners for Astromall orders and pooja items. We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences and understand how our website is used. You can control cookies through your browser settings, though disabling them may affect some features of the Services.

5. Data Security

We use reasonable administrative, technical and physical safeguards, including encryption where appropriate, to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements, after which it is deleted or anonymised.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and may opt out of promotional communications at any time, by contacting us using the details below.

8. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is published.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at jyotishvani00@gmail.com or call us at +91 8105829386.